Originally published: . Volume 3, No. 9. Source pages: 12.
–WEBPAGES–
Costelloe & Associates
(Editor’s note: “Webpages” is a feature that highlights the web presence of those in the Louisiana psychology community.)
Costelloe & Associates Inc. webpage is a functional and educational website that clearly lays out the important services of these psychologists and business consultants. The firm is based in Metarie, Louisiana, and led by licensed industrial- organizational psychologist Dr. William Costelloe.
Services and information for the business environment are presented in an easy to understand manner, with a brief synopsis that then links to additional pages expanding information. Costelloe & Associates provides seven main services described on their website: 1) career counseling, 2) employee selection, 3) sales personnel selection, 4) executive selection, 5) executive consulting, 6) employee opinion surveys, and 7) health care industry consulting.
For career counseling, Costelloe & Associates offers a program to help guide college students in choosing a major or career direction, a job choice program for post-degree individuals seeking guidance, and a job reentry program to help those making a shift in the job market.
In employee selection services, C&A stresses the importance of effective decisions when making new hires. Personnel selection is key to productivity, cooperative work behavior, and integrity, the authors note. They draw attention to the cost of making a bad hiring decision and explain how the average company loses 50 percent of its customers in 5 years due to these organizational issues. And they note how an improved work force helps to create customer retention and increased profits.
On the webpage the consultant describe aspects of their comprehensive approach to hire and promote the best, noting how they integrate “a series of assessments to evaluate the best job fit and align people with their best business strategy to achieve success.”
They use assessments to help people grow and develop in their roles, thereby helping companies develop overall excellence. And also, they measure the impact. “Our system allows organizations to measure performance progress against personal development targets and business objectives,” the authors explain.
Organizational assessment and employee surveys are included in C&A’s services. The firm has over 30 years of experience in employee opinion surveys, and can provide customized, targeted, and detailed feedback to guide organizational development activities.
Also described is the firm’s extensive experience with the health care industry and its work with large hospitals and hospital systems to enhance culture and improve customer service.
Staff pages are included for IO psychologist William H. Costelloe, Ph.D., President, psychologist David E. Lange, Ph.D., organizational psych- ologist Brian Bienn, Ph.D., Certified Personnel Consultant Jackie Glover, CPC, and Human Resources & Business Consultant, Gary Troyer.
This concise and efficient website lists an impressive set of clients and is packed with helpful information for consumers about the services offered by these business psychologists and consultants. For more information go to www.costelloeandassociates.com and www.careercounselingconcepts.com or www.americanhealthforce.com.
This article is part of a historical newspaper archive. Read the original issue for its original layout, photographs and graphics.