Act 655 Establishes Citizens Complaints Process for State Boards

Article archive / November 2018

Originally published: . Volume 9, No. 11. Source pages: 7.

Act 655 Establishes a Citizens Complaints Process for State Boards

A measure authored by Sen. Milkovich took affect in August and requires that boards and commissions accept complaints from licensees and the general public, and report those complaints to the Committee on House and Governmental Affairs, or the Senate Committee on Senate and Governmental Affairs as appropriate. The boards are also required to submit quarterly reports to the appropriate legislative oversight committees and to contain information about number of complaints received regarding board actions or procedures. A summary of each such complaint and the disposition of each complaint is to be included, while protecting the confidential information of the person complaining. The boards will also be required to post the message for citizens making complaint outlining the procedures and actions allowed and how to file the complaint and who with.

The state psychology board has posted this information on its website.


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